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Balanced Scorecard

Welcome to the Skyline College Balanced Scorecard Web page. The Balanced Scorecard (BSC) is a strategic management system adopted by Skyline College as a way to enhance the existing college-wide planning process. The BSC translates the college vision and mission into meaningful indicators that are directly linked to college goals and strategies. The BSC provides a vehicle for collaborative decision-making by measuring, tracking and communicating performance of goals and strategies.

The Balanced Scorecard makes use of a set of core indicators that define and measure institutional effectiveness. This effectiveness is viewed from four perspectives, each with a balance of financial and non-financial indicators and measures: Internal Stakeholders, External Stakeholders, Financial and Operational Performance, and Growth and Innovation. The BSC incorporates a balance of lead indicators that identify what the college puts into the system to drive performance, and lag indicators that identify outputs or explanations of institutional performance. These outcomes are reported through a Scorecard that tells how well the college is performing.

The Scorecard uses benchmarks that were established through a collaborative process of research, analysis and negotiation among the various constituency groups across the college. These benchmarks provide the means for assessing goals and adjusting strategies for meeting these goals.

We invite you to explore the many facets of the Balanced Scorecard and to learn more about how our goals and strategies are aligned to indicators and how the college is performing under each outcome measures.