The Skyline College Scorecard is the College’s strategic tool that translates the College’s Mission, Vision and Values into meaningful indicators that are directly connected to the College Strategic Goals and Priorities. Updated annually and shared widely for the College’s collective reflection and input, the Scorecard makes use of a core set of metrics that operationalize and measure institutional effectiveness, taking into account student unit load (e.g. part-time vs. full-time status) to set appropriate benchmarks for student outcomes. The Scorecard metrics align with the San Mateo County Community College District (SMCCCD) Strategic Plan metrics, and are being updated to align with the California Community College Chancellor Office’s (CCCCO) Vision for Success   goals.   

The Scorecard builds on earlier institutional efforts to evaluate institutional effectiveness. The Skyline College Balanced Scorecard (BSC) was first implemented in the 2005-2006 academic year and measured the extent to which the College achieves its goals from four perspectives: internal stakeholders, external stakeholders, financial and operational performances, and growth and innovation. No longer employing the four perspectives as an organizational scheme, the revised Scorecard has since evolved to better measure strategic goals and reflect current college priorities.

The Scorecard is regularly reviewed and discussed through participatory governance committees, particularly the Institutional Effectiveness Committee (IEC), where adjustments and improvements are recommended to support the College in measuring progress towards institutional goals. Recommendations are forwarded to the Strategic Planning and Allocation of Resources Committee (SPARC), who in turn forwards its recommendations to the College Governance Council (CGC) for consideration. In this way, the College ensures broad input into the periodic development and modification of the Mission-Vision-Values (MVV) and associated Scorecard metrics, incorporating them into the Institution’s efforts to achieve student success.