Assessing at the Program & Student/ Learning Support Services Level

All academic programs leading to degrees/ certificates and student/learning support service areas at Skyline College have established Program Student Learning Outcomes (PSLOs). PSLOs are statements (typically four or fewer) that summarize the essential skills, knowledge and attitudinal dispositions that a student gains after completing the program.

Assessing instructional PSLOs is done by aligning and applying course level assessment data to the PSLOs. Faculty are able to generate reports on Improve (formerly TracDat) that show relevant course level assessment results “rolling up” to each of the PSLOs. For this “rolling up” to happen, faculty and staff need to have “mapped” (a.k.a. aligned) course level SLOs to PSLOs on TracDat. This mapping identifies which course level SLOs are central for students to achieve the PSLOs. These reports can be used to identify patterns and draw conclusions regarding the central question asked by program level assessment: How well are students achieving PSLOs and how does the program curriculum contribute to student success at the program level? After faculty analyze and discuss the report, important findings, insights and action plans are recorded in Improve and the Comprehensive Program Review, thus completing the PSLO assessment cycle.

Programs also have the option of conducting other types of program level assessment in addition to the rolling up process. For example, some programs may wish to administer an exit survey or facilitate a focus group with graduates or certificate recipients; evaluate a culminating experience such as a capstone project, performance, or portfolio; tabulate the percentage of students who pass their boards/ industry certifications, etc.

Similarly, student/learning support services have established PSLOs. PSLOs are statements (typically four or fewer) that summarize the essential skills, knowledge and attitudinal dispositions that a student gains after utilizing the service. Faculty and staff can draw from existing data, surveys, focus groups, and student work to assess the PSLOs; they may opt to draw from a sample of student work since the student population is more amorphous than a given class. And to keep a historical reference of student progress, they also will record their insights in Improve (formerly TracDat) and program review

Business, Education & Professional Programs


Automotive Technology

Business, Entrepreneurship, and Small Business Management

Business Computer Systems and Management

Co-op Education


Early Childhood Education

Hospitality and Tourism Management

Real Estate


Global Learning Programs & Services

International Trade & Logistics




Language Arts

Communication Studies

English and Literature

English for Speakers of Other Languages


World Languages

Science, Math, and Technology

Allied Health

Anesthesia Technology




Earth Sciences

Engineering and Computer Science

Emergency Medical Technology

Health Science


Natural Sciences

Network Engineering and Electronics Technology

Physics/ Astronomy

Respiratory Care, AS, BS

Surgical and Central Services Technology

Social Sciences and Creative Arts

Administration of Justice



Digital Media and Design





Paralegal Studies


Political Science



Social Justice Studies

Student Services

Admissions and Records

Assessment Center


Career Services

Center for Student Life and Leadership Development 

Child Development Lab Center


Educational Access Center (EAC)

Extended Opportunity Program and Services

Financial Aid

Guardian Scholars Program

Health Center/ Personal Counseling

International Student Program

The Learning Center


Outreach Program

SparkPoint at Skyline College 

Transfer Center


Veterans Resource Center