To schedule your own virtual counseling appointment click on your student success link in your OneLogin student portal account. To contact us, please send an email to or call 650-738-4318.

Student Portal  Step by Step Instructions



Our counselors can assist you with educational planning, academic probation/dismissal concerns, associate degree and certificate planning and application, transcript evaluations and course planning, transfer planning, and major/career exploration.

NEW!  To schedule a video or phone counseling appointment, students will need to access mySMCCD (Student) Portal. mySMCCD Portal is a single sign on gateway to access the online systems and services of Cañada College, College of San Mateo, and Skyline College. For assistance with logging into mySMCCD Portal, see here. To schedule your appointment, click on the Student Portal button above.

Contact Us


Phone: 650-738-4318

Fall/Spring Hours: 8:00am-6:30pm (Mon-Thur) & 8:00am-12:00pm (Friday only)

Summer Hours: 8:00am-6:30pm (Mon-Thur only). 

Ask-A-Counselor via Email

  • This option is ideal if you wish to email your question(s) to a counselor for a response.
  • Complete the Ask-a-Counselor form and a counselor's response will be sent back to you.
  • Responses will be answered Monday through Friday (in Fall/Spring); Monday through Thursday (in Summer) during business hours. Inquiries submitted during the weekend will be answered on Monday. 
  • Ask-a-Counselor will not be available during Summer. Ask-A-Counselor will resume for the Fall 2021 semester.

Ask-a-Counselor by Email  

Drop-In Counseling

  • Drop-in counseling is currently not available. Please check this website for future dates when drop-in counseling will be offered. 

Additional Student Support

Registration Issues

Please email Skyline Counseling for questions regarding Skyline admissions or registration such as:

  • CCC Apply (admission application)
  • Registration error messages; adding/dropping classes
  • Check the status of a Counseling form you submitted

Degree or Certificate Questions
Prerequisite Requests
  • Submit a Prerequisite Equivalency Request if you can demonstrate with a college-level course (and earned with "C" grade or higher) equivalent to the prerequisite. 
  •  Submit a Prerequisite Challenge Request if you have not met the prerequisite with a college-level course equivalent (and earned with "C" grade or higher), but you can demonstrate having met the prerequisite through other supportive documentation.
  • For non-native English speakers (it is strongly recommended to meet with a Skyline Counselor): ESOL Prerequisite Challenge Process